Refund policy

Return & Refund Policy

At Gulora Beauty, customer satisfaction is our priority. If you're not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.

Eligibility for Returns

To qualify for a return:

  • The return request must be made within 7 days of delivery.
  • The product must be unused, unopened, and in its original packaging.
  • The item must not be damaged or tampered with.
  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

  • Opened or used hair oil bottles.
  • Products damaged due to misuse or improper handling.
  • Items returned after the 7-day return period