Refund policy
Return & Refund Policy
At Gulora Beauty, customer satisfaction is our priority. If you're not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.
Eligibility for Returns
To qualify for a return:
- The return request must be made within 7 days of delivery.
- The product must be unused, unopened, and in its original packaging.
- The item must not be damaged or tampered with.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns for:
- Opened or used hair oil bottles.
- Products damaged due to misuse or improper handling.
- Items returned after the 7-day return period